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Memes can sometimes backfire, so use caution. This guide will walk you through the process of disputing a rating, from gathering evidence to contacting DoorDash customer support. Ron has been quoted in several national outlets including Business Insider, the New York Times, CNN and Market Watch. Learn more about why it was the perfect career move for him, and how it all led to the EntreCourier website. This isnt about risk or mandates as much as its out of respect for the customer. ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{position:relative;background-color:0;color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;border-radius:9999px;background:var(--newCommunityTheme-metaText);opacity:0}._3YNtuKT-Is6XUBvdluRTyI:hover:before{opacity:.08}._3YNtuKT-Is6XUBvdluRTyI:focus{outline:none}._3YNtuKT-Is6XUBvdluRTyI:focus:before{opacity:.16}._3YNtuKT-Is6XUBvdluRTyI._2Z_0gYdq8Wr3FulRLZXC3e:before,._3YNtuKT-Is6XUBvdluRTyI:active:before{opacity:.24}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{cursor:not-allowed;filter:grayscale(1);background:none;color:var(--newCommunityTheme-metaTextAlpha50);fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{display:inline-block;margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);color:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} The customer wants the food left where they can pick it up. Get started using our DoorDash sign up link here. So the customer gives the food high ratings (5 stars) and the delivery gets a lower rating. Sometimes sending a meme via text can lighten the mood with the customer. However, my experience is its a big enough deal to be worthy of its own point. Whats the spot thats easiest for the customer to reach? 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I think doordash may be the most successful yet frustrating food delivery service there is. It hasn't been.I take great pride in doing the best I can for all of the customers I serve. Even though these ratings are highly subjective and often not taken seriously by customers, they could lead to decreased shifts or termination, causing anxiety among wait staff. Remember that your total Doordash earnings include base pay, incentives and customer tips. Sign in. I believe this is the most important issue issue that doordash needs to finally address for their Dashers. The bag was sealed. DoorDash recently introduced a pilot program that gives eligible Dashers priority access to higher-paying orders. Following the instructions given to you shows the customer that you respect them and their wishes. Treat this like youre running a business (you are). How to Become a Doordash Driver (2022): What You Need to Know. Even the passive aggressive forms of asking for a tip (all tips are appreciated) are risky. Support did actually do something right for once 2 weeks ago I got a contract violation for "never received" I called support told them my story and it went away 2 minutes later. I've come to believe (that the supervisors that are supposed to be looking at these matters) are not following through on their end. If youve received more than 100 ratings, its the average of the last 100 ratings. 1 review of DoorDash "I ordered food from McDonald's and received the burgers, chicken nuggets, and drinks but the 3 orders of fries were missing. @keyframes ibDwUVR1CAykturOgqOS5{0%{transform:rotate(0deg)}to{transform:rotate(1turn)}}._3LwT7hgGcSjmJ7ng7drAuq{--sizePx:0;font-size:4px;position:relative;text-indent:-9999em;border-radius:50%;border:4px solid var(--newCommunityTheme-bodyTextAlpha20);border-left-color:var(--newCommunityTheme-body);transform:translateZ(0);animation:ibDwUVR1CAykturOgqOS5 1.1s linear infinite}._3LwT7hgGcSjmJ7ng7drAuq,._3LwT7hgGcSjmJ7ng7drAuq:after{width:var(--sizePx);height:var(--sizePx)}._3LwT7hgGcSjmJ7ng7drAuq:after{border-radius:50%}._3LwT7hgGcSjmJ7ng7drAuq._2qr28EeyPvBWAsPKl-KuWN{margin:0 auto} I'm Harry, the founder of The Rideshare Guy. When I got my one and only 1* I was extremely upset. I have reported it to Door Dash support numerous times over the last month, and was assured that my grievances would be elevated to a supervisor. Its a frequent topic in Facebook groups and message board conversations. Theyre not thinking about ratings, theyre thinking about the food. They also provide an opportunity to rate a variety of different aspects of your experience, including your server. The lower the tip, the higher the probability that a customer will leave a low rating. You can no longer reach a representative. Beware that your communication with the customer can be the cause of a bad review. One of the biggest factors in a good customer rating is the food orders (or shopping) that you do accept. Let's go Door Dash. Few things are more frustrating. The city of Chicago announced a first-of-its-kind legal challenge against food delivery platforms DoorDash and Grubhub on Friday, accusing the companies of engaging in a host of unfair business practices that it says violate municipal consumer protection laws. Dasher . Here are a few specifics to the DoorDash rating system: If you Dash, you have your own score, which looks like this: 1-5 star rating systems arent unique to the gig economy. This idea was inspired by this Lyft policy. 63 different strategies that may help you increase your profits as a Doordash delivery driver. Excuse me , I am doing my job right so dont tell me I deserve that rating. DoorDash DoorDash Employee Review. However, for others in oversaturated markets, Top Dasher gives you the ability to Dash Now at any time. New Dashers should not worry too much about getting lower ratings. I'm sure I'm not the only Dasher out there that has been battling this issue, but I am getting sick and tired of customers that purposely give you a bad rating in order to gain free food or, do it for kicks because their life is so miserable. How is it that a customer can give one address but when you get there to deliver it and they arent there and you call them they tell you they are 4 miles away at another address then get attitude with you when you tell them you cant deliver it to that address they are allowed to rate you bad. Even when the customer is wrong, they think theyre right. Again, this leads to a high probability of a bad rating. :) 10 minutes later I got a message. Use insulated bags when appropriate. When you first start your rating fluctuates a lot. However, you still need to be aware of what was in the order, and does the packaging seem consistent with the order? One, bad ratings can make you ineligible for the Top Dasher program. Doordash sign-up bonus. I spend all that time writing it and you didn't even get my point. @keyframes _1tIZttmhLdrIGrB-6VvZcT{0%{opacity:0}to{opacity:1}}._3uK2I0hi3JFTKnMUFHD2Pd,.HQ2VJViRjokXpRbJzPvvc{--infoTextTooltip-overflow-left:0px;font-size:12px;font-weight:500;line-height:16px;padding:3px 9px;position:absolute;border-radius:4px;margin-top:-6px;background:#000;color:#fff;animation:_1tIZttmhLdrIGrB-6VvZcT .5s step-end;z-index:100;white-space:pre-wrap}._3uK2I0hi3JFTKnMUFHD2Pd:after,.HQ2VJViRjokXpRbJzPvvc:after{content:"";position:absolute;top:100%;left:calc(50% - 4px - var(--infoTextTooltip-overflow-left));width:0;height:0;border-top:3px solid #000;border-left:4px solid transparent;border-right:4px solid transparent}._3uK2I0hi3JFTKnMUFHD2Pd{margin-top:6px}._3uK2I0hi3JFTKnMUFHD2Pd:after{border-bottom:3px solid #000;border-top:none;bottom:100%;top:auto} In my opinion, the customer rating is the most critical rating of all that we are based on in our performance. Customer Rating Overall customer rating is a score from 1-5, calculated from the 100 most recent ratings submitted by customers on their delivery (not food) experience. Job Culture. His base pay ended up at. Posted on Published: November 11, 2021- Last updated: August 10, 2022. Youre crying for something so irrelevant. The steps above are mostly about that. (This is the average Dasher rating). It may just be a psychological thing in which if the customers see that you are prepared and are doing a good job of taking care of their food, they will feel like that you care about their order. "This isn't our order" I said very nicely "oh no I'm so sorry please call DD support and they will help you" I even copy and pasted the number for them1 hour later 1* I screen shot that whole conversation showing I was very professional, and I use the time stamp app (it shows the date time and address in the picture) showing everything. We talk about how Doordash driver support works, how to contact support, and what situations where you might need some help from the Dasher care team. Before you leave the restaurant, make sure that everything is good with what the customer had asked to be in their order. However, the good news is if youre taking care of all the things that you can control, youll be in good shape. These include the following: "Extremely" Late Orders. A heads up and assurance that youll be on your way as soon as its ready can make a difference. Ready to sign up for DoorDash? DD and all the other apps are less-than-barebones companies who will only escalate matters that cause them negative viral publicity or money. Most large reputable companies will have an open door policy towards addressing grievances. We look at the process to apply at Doordash to be a delivery driver, what to think about before signing up, and tips to get off on the right food. Ive never jumped on board that train myself. I am a responsible 61 year old man.I have worked for more than a few companies in my lifetime. "It was very, very, very heartwarming." My delivery wasfine. That means there are a lot of customers who have been burned in the past. You are paid to deliver from point A to point B. He applied his thirty years experience managing and owning small businesses to treat his independent contractor role as the business it is. You can over-communicate and actually increase your chance of a bad review. DoorDash. Realizing his experience could help other drivers, he founded EntreCourier.com to encourage delivery drivers to be the boss of their own gig economy business. As an independent contractor on the Doordash platform, your customer ratings can be the difference between making good money as a Dasher and not earning anything. Without us as their main resource, their gravy train would dry up very quickly. Gig economy platforms have a tendency to mimic one another, so its no surprise that Instacart and DoorDash and the best food delivery jobs have similar 1-5 star rating systems. I rarely use DoorDash myself, but I made an exception for this article to test the rating system. Two, it communicates I care about what Im doing. Are there drinks on the order but dont seem to be any bottles in the packaging? We work very hard out here everyday. My order arrived in a reasonable amount of time. DoorDash DoorDash Employee Review. My Dasher didnt have my pizza in a warming bag, although the box was warm when he handed it to me. We can't change customers who are jerks. ._3Z6MIaeww5ZxzFqWHAEUxa{margin-top:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._3EpRuHW1VpLFcj-lugsvP_{color:inherit}._3Z6MIaeww5ZxzFqWHAEUxa svg._31U86fGhtxsxdGmOUf3KOM{color:inherit;fill:inherit;padding-right:8px}._3Z6MIaeww5ZxzFqWHAEUxa ._2mk9m3mkUAeEGtGQLNCVsJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:18px;color:inherit} What are the requirements to deliver for Doordash? Currently Doordash excludes ratings less than 5 stars that involve factors that aren't directly related to the delivery such as: 9 Most Important Doordash Accessories, Tool & Gear for Dashers (2022). ._2Gt13AX94UlLxkluAMsZqP{background-position:50%;background-repeat:no-repeat;background-size:contain;position:relative;display:inline-block} If there are things that may create issues on the delivery, let the customer know. Means nothing until you get 100 ratings. You can find your ratings in the Dasher app. Dont cross the lines mentioned above (asking for tips, etc.). DMCA Copyright 2020 The Rideshare Guy. How the Doordash Top Dasher program works, what the requirements are, the perks, and whether Top Dasher is worth it. Unfair and Disorganized. I got a one star yesterday, dropping me to 4.91 (after 3+ months of 5 and 4.95 ratings) due to friendliness , What a load of BS Im your delivery man, not your friend . 49 Uber Eats Tax Deductions (and How to Know If You Can Claim Them), My Public Comment on the Department of Labors Proposed Independent Contractor Rule, Blogger Tax Deductions: Business Expenses for Content Creators. Merchant made mistake on order. Here too Dashers cannot see a customer's rating to avoid delivering to a jerk who consistenlty gives poor driver ratings. With these observations fresh in my mind, I was ready to provide feedback. All Rights Reserved. You would assume after all the time that Door Dash has been in business, that they would have developed some kind of a program or protocol for Dashers to be able to challenge unfair ratings from their customers. Press J to jump to the feed. If theres any question at all, confirm with the restaurant that everything is there. Salary/Benefits. Job security/advancement. Also it really only happened a few times but silly me thinking I had the right to protest not receiving items I paid for including the service charge and tip for the . Too often that just seems self serving. Has anyone tried to call doordash yesterday , or today ? What do you think? That part sucks. However, I am aware that driver ratings are a serious part of their business. Sometimes we dont realize our mistakes. I have been a Dasher for over 3 and a 1/2 years and I have almost 9,300 deliveries to date. Don't stress, and get in touch with DoorDash if it keeps happening so they can tell you what the customers aren't happy about :) Edit: customers also aren't required to rate you, so if only half of the customers rate you then each rating will be given an even higher weight. There are big swings when you only have a few ratings. Customers are asked two questions: Customers can answer each question by rating both on a five star scale. They just say whatever to make people happy and get off the phone. Hey! Whether you believe a rating is unfair or inaccurate, it is important to understand the steps you can take to have it reviewed and potentially removed. 42/50 is 84%, a solid B. 1.0. It indicates the ability to send an email. Give real meaning to a 1-5 rating. What are the Best Times to Doordash to Make More Money? There are four different metrics that Doordash makes available in the Doordash driver app. The order may be an hour late by the time you get it. If theres a traffic issue, Ill give them a heads up and give them a reassurance. I went through the process and received my food. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} These machines let you play trivia before ordering and allow you to pay without waiting for your server. Theres a problem in the broadness of the question. But it may also be the best way to keep your customer ratings up. /*# sourceMappingURL=https://www.redditstatic.com/desktop2x/chunkCSS/TopicLinksContainer.3b33fc17a17cec1345d4_.css.map*/Something may be turning people off are you making eye contact and thanking them? Obviously we can't read minds if the customer didn't leave instructions. Our Doordash vs. Uber Eats Pay Verdict. My Prius C is too small and too unkempt to comfortably drive strangers around town. No reason to cry over a couple 1 stars. Employers / Post Job. This is why monitoring your reputation is so important. I sincerely enjoy my work as a Dasher, but let there be no doubt, I am here to maximize earnings! Some Dashers feel they make more money because of using them. I agree completely with what you say about how there's an imbalance. I never signed up for Uber/Lyft. To get priority access to these orders, you need to have a customer rating of at least 4.5 and an acceptance rate of 50% or higher. The idea is that humor and memes can lead to more tips and better ratings. The door dash customer ratings are unfair : r/doordash I went from 4.80 down to 4.64 and now it's 4.55 and it's starting to worry me because door dash deactivates account when it's gets to 4.2 or under Advertisement Coins 0 coins Premium Powerups Explore Gaming (Note: Can I expense this?). I think its a judgment call. Time for you to step up.Time for you to come in defense of your hard working Dashers. ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} The least I deserve is a company having my back when I have been falsely rated or accused of something that I never did. There are several reasons for this: Theres a higher probability that this offer has been rejected multiple times because of the low price. View all DoorDash reviews. Some dont agree with the tipping system. View all DoorDash reviews. DoorDash has stood with the City of Chicago throughout the pandemic, waiving fees for restaurants, providing $500,000 in direct grants, creating strong earning opportunities, and delivering food. .LalRrQILNjt65y-p-QlWH{fill:var(--newRedditTheme-actionIcon);height:18px;width:18px}.LalRrQILNjt65y-p-QlWH rect{stroke:var(--newRedditTheme-metaText)}._3J2-xIxxxP9ISzeLWCOUVc{height:18px}.FyLpt0kIWG1bTDWZ8HIL1{margin-top:4px}._2ntJEAiwKXBGvxrJiqxx_2,._1SqBC7PQ5dMOdF0MhPIkA8{vertical-align:middle}._1SqBC7PQ5dMOdF0MhPIkA8{-ms-flex-align:center;align-items:center;display:-ms-inline-flexbox;display:inline-flex;-ms-flex-direction:row;flex-direction:row;-ms-flex-pack:center;justify-content:center} Not providing the ability to challenge issues with this critical rating is ludicrous. There are customers who do dumb things. Dashers face deactivation at a 2.75 rating. However, DoorDash offers promotions that include a higher base pay or bonus for completing a certain number of deliveries in a row. .ehsOqYO6dxn_Pf9Dzwu37{margin-top:0;overflow:visible}._2pFdCpgBihIaYh9DSMWBIu{height:24px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu{border-radius:2px}._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:focus,._2pFdCpgBihIaYh9DSMWBIu.uMPgOFYlCc5uvpa2Lbteu:hover{background-color:var(--newRedditTheme-navIconFaded10);outline:none}._38GxRFSqSC-Z2VLi5Xzkjy{color:var(--newCommunityTheme-actionIcon)}._2DO72U0b_6CUw3msKGrnnT{border-top:none;color:var(--newCommunityTheme-metaText);cursor:pointer;padding:8px 16px 8px 8px;text-transform:none}._2DO72U0b_6CUw3msKGrnnT:hover{background-color:#0079d3;border:none;color:var(--newCommunityTheme-body);fill:var(--newCommunityTheme-body)} If you take shop and deliver orders, know the locations that make it. However, I think it does two things that can hurt you: But dont overdo it. For me, if a delivery is all going as planned and there are no potential issues, I dont feel the need to say anything. Doordash tips and tricks It could simply be a matter of laziness, not considering it a priority in their day-to-day work life and a matter of simply not caring. Be considerate of the customer in where you place the food. Is there an accessible spot that isnt on the ground? Doordash is your customer, not your boss. Whats the location that is best to protect the food from weather? I started driving for Uber and Lyft in 2015 and eventually quit my day job as an aerospace engineer to run The Rideshare Guy full time. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} And a 4.2 rating is nearly impossible to achieve if you're providing good service. This is the first of a series of articles on different aspects of taxes for Dashers. Well discuss: After every delivery, Doordash customers have the opportunity to rate their service. Extremely Late Orders. The good part of this is that a computer doesn't play favorites it doesn't give their buddy or a hot girl or guy the best orders it doesn't give them the best schedule it just does what it is programmed to do. Tap the menu, then click on Ratings. Your appearance? You still abide by the delivery contract guidelines but will not receive a rating.