Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Read More: https://thormotorcoach.com/legal/ The same way they want they money on time, Included my vin number thor vegas **** 2022. THOR AXXERA RADIO.not working??? Immediately I had power to my Axxera. We were stuck out on the road for two hours with our granddaughter because the new 2022 thor vegas **** motor home class A just stopped on the road. Call 248-662-9910 or fill out the contact form to learn more. This is an independent, unofficial site. ft. Refrigerator, Sink, Portable Gas Grill & 1000- watt Inverter (29G). Step inside and find a 68" jackknife sofa to the right of the entry door. See us for more details. ************************* was working with us right up until he moved to a new position in March of 2022. Plus tax, title and license. One of Thor Motor Coach's **************** Representatives reached out to ****************** on Friday afternoon. Ill keep taking all suggestions and look a while longer. We have been diligently working non-stop to get the flooring and heating breech issues resolved. Which we received no assistance. The customer service ************ spoke ith customer service reps who have no customer service at all. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. We have spent more than three years dealing with these issues. Across from the bed there is even a place for an optional 32" LED TV. Even has King Size bed and two, My father and I purchased a class c motorhome from giant RV and it was the most easiest process ever. Mechanic's Assistant: What year is your Chassis? stands for - Class A, Class C Evolution. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. !. I do not know WHY he has not had access to this correspondence. Diesel and gas-powered chassis options. While our coach was at ** for 10 months, there were many other issues with our coach that Thor approved of and paid for under warranty in 2021. Stock #46257. Onan onboard generator. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. All warranty info is typically reserved for new units and is subject to specific terms and conditions. 1 of 26. Then I tried the GFI in my 29m bathroom. We have been done everything we can to get our flooring and heating breech issues resolved with our coach. UNABLE TO GET AHOLD OF ANYONE AT THOR THAT COULD CARE A BIT!!! The dealers in my area state that they dont even know what a ********* is and dont work on them. Thor Motor Coach Vegas 24.1 - Fixya I will state again that this is not a new claim. Multiple calls, travel, estimates, no results. We apologize for yourconcerns, but at this point the coverage period has expired 5 years ago.The material in your coach could be due to care by the original owner, or the chemicals used in the cleaning process that *** be stripping the furniture. This allows the radio to run with the ignition key off. Thor Full Side Slide-out Won't Come In - FMCA RV Forums Have tried all suggestions prior to posting except for the GFI, So if thats the case it woul eliminate any fuse in the Ford block? 2017 Thor Challenger XE Rear and side cameras and radio not working. We have called and talked to everyone there is possible and no-oneappears to be able to help us with this problem. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. I am rejecting this response because:This is the same response I received earlier. A representative has been notified and will be with you shortly. If you are still unsure on how to properly operate any appliance or feature addressed by the video recording or documentation, please consult with your local selling dealership or contact Thor Motor Coach, Inc. directly.All content on this webpage is published by Thor Motor Coach, Inc., including but not limited to, all text, documents, photographs, graphics, audio and video is copyrighted by Thor Motor Coach, Inc. All Rights Reserved. 2023 Manuals 2023 Owners Manual - Class A & C: English 2023 Owners Manual - Class A & C: French 2023 Owners Manual - Class B: English 2023 Owners Manual - Class B: French We have a leak in the back window of 2018 Thor Axis 24.1. See dealer for details. Learn More Class B After changing the engine battery the radio and backup camera will not They are the same issues we continue to try to get resolved. There could also be an inline fuse blown, as the genny usually will not charge the chassis battery. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. Is there a video or "How To" instruction on removing window, fixing problem and replacing same? It is my hope that after ******* has more documentation available to him, he can make a more reasonable offer in getting these issues resolved once and for all. Nobody will build them better. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Do not use this link to ask for help with RV-related issues; Ask those questions in one of our forums. How can **** choose to refuse to fix this chronic and widespread issue? Save. And one, Don't Miss Paradise Oaks RV Resort In Florida. 40 gallon fresh water tank. Cab-Over Bunk. ****** advised that in order to talked to a supervisor, I would need to complete a form over the phone, in which I agreed and she immediately transferred me to ********* **** continue to refused to allow ****************** to speak to supervisor which may have de-escalated the situation, if ****************** could do so. After reviewing the Pre-Authorization, our stance on the roof concern remains the same. At that time, it started making a screeching sound like a prop from an airplane rubbing against a wooden wall. All we are asking for is for **** to do the right thing and pay for the labor charges to resolve these issues. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We have only used the coach a handful of times and have never used any sort of cleaning product on the seats. We agree that ************************* acceptance of $1,000.00 was to cover the labor charges we submitted from an independent flooring contractor. As of today, the coach has only ***** miles on the coach. I bought a brand new Thor Hurricane 35M. State: Arkansas. From November 2019 to September 10, 2022, we had not used the coach however we have been maintaining the coach to ensure it would be ready for the day we would use it again. See details. Not just one but every single seat in . We have endured a long and arduous journey. Prepare lunch on the two burner gas cooktop, or use the convenient convection microwave. 1. We have pictures we can send if you want. bunk bed. I guess that is the million-dollar question. According to the call notes several of his concerns were discussed and further explained. Note that complaint text that is displayed might not represent all complaints filed with BBB. THOR #2187. New to RVing? Probably have to pull radio out to find inline fuse. You might find those release tools with the manual for the radio. If your dealer did not submit proper documentation for repair, we can ask for them to submit all supporting evidence. Thor is saying to just patch it. Luxury comes standard in the Delano Sprinter Class C diesel motorhomes by Thor Motor Coach. UPDATE FROM ******* ***** (Thursday, November 16th, 3:15pm) - AUTHORIZED THOR WARRANTY AND PLACE OF PURCHASE OF THE VEHICLE: ********************** vehicle was taken from *******, ** on Tuesday, November 8th to ******* ***** of ******* in ****, ** on Wednesday, November 9th. These issues are ongoing, not new. or call the glass man in town? Fort Wayne, Indiana, United States. The update from ***, service advisor, wanted to let me know that they are now dealing with Thor Warranty on exactly what they expect ******* *****, authorized Thor Warranty dealer, to do with an issue of replacing the wrong size fuel hoses creating an evaporation leak on the vehicle and therefore creating error codes through the SERVICE ENGINE SOON light that ******* ***** does not have the capability or facilities to perform this task of repairs to include diagnostics to ensure if they could fix the issue, would clear the fuel evaporation issue errors and reset the SERVICE ENGINE SOON light. The best of Class A amenities and more power than a Class B. At the time we purchased the coach it was brand new and only had ***** miles on the odometer. Thor MoTor CoaCh LIMITED WarraNTY 4 Thor MoTor CoaCh LIMITED WarraNTY WhaT ThE PErIoD oF CoVEraGE IS: This Limited Warranty provided by Thor Motor Coach Inc. ("Warrantor") covers those components, assemblies and systems of your new motor home not excluded under the section "What is Not Covered", when sold by an authorized dealer. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. We purchased a new 2019 *********************** **** Motor Coach in May 2019. ************************* said that they would pay ******* ***** 26hrs for their labor. I lived on a boat many years ago so I understand the perils of 12v living in a movable environment (it seems harsher though). The issues were filed with **** when the coach was new. I admit, we were naive in thinking that the labor charges could be so little for such a job. Mine was easy.after I had checked all fuses, fuse blocks, use/store switch..you name it. Why not the flooring costs? The Border Hookups Hit The Road With A New Song. She is also equipped with . I am waiting for **** to call us back. TV in the bedroom and living room and in one it has space provided in the dining/Kitchen area for another TV. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. Thor Motor Coach Fuses and Breakers Reset and Replacement - YouTube 0:00 / 4:41 Intro Thor Motor Coach Fuses and Breakers Reset and Replacement Thor Motor Coach 51.3K. Then to ********* in ****. Use/store switch in use mode? Front Bunk oFront Bunk continues not to go up and down evenly Generator oThe generator shuts for no reason at all.We are requesting Thor Motorcoach (TMC) support to cover these items. The owner listed is **************************. 2017 Thor Challenger XE Rear and side cameras and radio not working. ******* also says we would NOT be reimbursed for any travel expenses. Impossible to get under dash if you have a Class C. Thanks to everyone for the advice, fuse in back of radio is good. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. MY VEHICLE REMAINS HELD HOSTAGE IN ******* ** BECAUSE OF THE $630 Diagnostic charge and because **** did not want to pay **** $2000 TO RESOLVE THE ISSUE TODAY, ON THE ***** **** AND **** SHOULD BE HELD ACCOUNTABLE TO TREATING THEIR CUSTOMERS AND PROVIDING THEM JOBS. One previous owner purchased it new.We have had multiple issues with the coach. Thor Recall Notices - Latest Recalls for Thor - Arfc EVERYTHING is well documented as to the effort that WE have put into getting these issues resolved. . It has generator in it but does not work. We took it into the dealer immediately, and they found another issue with the window, and possible water intrusion. 2019. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. One is in the coach fuse panel and is marked. The pivotal combination of large Class A amenities with more power than a typical Class B RV. **ce the coach was leveled and the slide outs were extended this is when we noticed items not functioning / cosmetics (Workmanship Issues) to include:Wallpaper coming down in several areas ******* Room oDining Room oDriver Side Wall oMaster Bedroom Door support separating hallway from bedroom coming down from the ceiling Gauges on *********** not functioning Light on left side Instrument Panel not working Microwave oWe utilized the microwave on Day 1 and it worked with no issues. was not accepted by ****, nor were the two offers recently submitted to ********************************* for approval. Most troubling of all this is how much the ******* family enjoyed the first trip, the layout and performance of the motor vehicle. I am not in a place where I can plug in and charge the house batteries. ** September 10th we took the ** out. If these were the only emails ******* is aware of,I can see why he has come to the conclusion of only dealing with the bid for $1,000.00 to do the labor. The slide ran very slow, it always seems too. Save your favorite RVs as you browse. I cant say at this time Im 100% satisfied until I get the estimates and we see what Thor Motor Coach will end up covering under their good will gesture.
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