Never begin working with a company without first having everything written down in a legally binding contract. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Sunset World Resorts & Vacation Experiences - Sunset Fishermans Village Time Share - Rip-Off. Get Rid of Timeshare Without Ruining Credit? The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. Now that my husband has passed away & I had a stroke, I cannot use & pay the fees! My wife and I had a bad experience with them also. www.sunsetscam.com We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. How To Cancel a Manhattan Club Timeshare? If anyone has information on contacts I would appreciate the info. The first offer to purchase was around 68 thousand dollars. . Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. You can find these complaints online on different forums and review websites. i wonder is there is a law firm willing to undertake one? If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. In short, the rule requires the . This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. These same complaints can be found all over the internet on various forums and review websites. I have collected evidence to support the claims of thousands of people deceived from this company. I want to complaint with PROFECO about this, and get my money back, We are unfortunately on the same boat as everyone else. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. All it says is "access to services". If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. At this point I asked them to put away the marketing material and let's review the contract line-by-line so I "understand what you are selling". As we mentioned countless times before, escrow can be very beneficial. www.sunsetscam.com We decided to fight this through our credit card companies. How to Get Out of a Sheraton Vistana Timeshare? During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). How to Cancel a Mexican Timeshare Contract Legally, How To Cancel a Bluegreen Timeshare Contract, How To Cancel a Grandview Las Vegas Timeshare, How to Cancel a Vacation Village Timeshare Contract, Timeshare Mortgage and Maintenance Fee Cancellation, Timeshare Cancellation Rescission Letter Proposal, How To Cancel A Vidanta Timeshare Contract, Cancel Your RCI and Interval International Membership, How to Get Rid of a Timeshare Without Ruining Credit. Sunset Solutions Group Response Apr 23, 2020. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. Our experience was similar: Very unusual procedure. Overall makes it challenging to cancel their contracts. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. Several other lawsuits have been filed against Sunset Group, alleging similar tactics, as well as fraud and misrepresentation. Sunset World Resorts & Vacation Experiences. This took several months to correct. Try Profeco, and don't take no for an answer. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. Hello I was scammed too. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. Take action now! I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. We accepted the second option. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. Well! I looked at the internet those properties and added up the costs if bought separately as needed. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . These cookies do not store any personal information. Here are a few different tips to remember so you keep away from comparable scams from here on out: Try not to hire organizations with a poor online presence, particularly if they dont even have their own website. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Is there any legal action being taken against the Sunset Group? The combined costs was equal to or greater than what was being offer. They are taking away their earnest money based on lies and misrepresentation. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. That night I googled them and saw a lot of bad reviews about them . The complaint has been investigated and resolved to the customers satisfaction. We never would have dreamed that the deadline to cancel would be before our 7 day vacation was even over. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. By the end of the day they were down to $4000 for a 10 week base, + 10 weeks options, + 10 weeks corporate giveaways, + a free cruise for a 10 year contract. I bought their package and regret it very much. The Judge overseeing this case is EDWARD NICHOLAS. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! Sunset Group, Sales Dept. The next day I was able to meet a person from their verification department and handed him my cancellation letter that I wrote myself. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. XChange is a subscription-based clearinghouse of state court information. He said they will process my deposit refund. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. i personally would beg to differ. However, there are a few options available if you want to get out of your contract. Please repost. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. By not allowing us to exercise our rights to cancel our contract within the time period set by Mexican law, Jose Luis Hernandez, Patricio Muldowney, Alvaro Cardena, Rosalie Silva, Jennifer Snyder, and other participating members of the Sales, Marketing, Management, and Legal staff employed by Sunset Fishermens violated Mexican law and committed fraud. I was directed to a lady at a counter where I could pay our cab fare there. 8. As our team reviewed the website, the first thing we came across is the no up-front fee required . A high rating with the BBB and very few complaints ( hopefully none at all), The company has been around for multiple years, An actual office address instead of just a PO box. Timeshare Compliance claims they provide timeshare exit services for frustrated timeshare owners who want to get rid of their timeshares. I promised nothing. I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. Fortunately we only joined the club and NOT buy a timeshare. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. Despite the fact that Sunset Group timeshare exit scams exist, it is still possible to find a reputable company with a track record of success in freeing consumers from their contracts. The lawyer says most of the time it just disappears after they ding your credit. Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions They wanted us to send them a copy of our cancellation letter since they claimed they didn't seem to have it. You can imagine that I that point I knew something was wrong with this and I was dealing with cons. Sunset Group is a family-owned timeshare developer. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Unfortunately, the company has been the subject of several class-action lawsuits in recent years involving allegations of fraud and breach of contract. Some of the lies: They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. Unfortunately, we couldnt find anything on the internet about an active lawsuit against the Sunset Group. They fed us a nice lunch, we toured 2 very nice resorts, were served free alcoholic beverages and then it all began. Sue me [censored]es! We are seeking total resolution. I forwarded all calls from agency to the lawyer. They got me too. Can You Get Rid of an Occidental Allegro Timeshare? When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. After years of going we were surprised about 4 years ago and taken to Tres Rios for our week because of renovations at Sunset Fisherman. 1. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. I'd rather just pay for the SUV rental and enjoy my vacation. Kings Creek Plantation Timeshare Cancellation? If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. If youre hesitant about an investment opportunity, do some research before making a decision. How To Get Out of a Diamond Resorts Timeshare? This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. 9. Travel & Vacations. We received our "free trip" tickets but ended up not even using them because departure times and actual trips were so limited compared to what they showed us at the airport. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Sunset World Resorts & Vacation Experiences - Contract, Sunset World Resorts & Vacation Experiences - Membership, Sunset World Resorts & Vacation Experiences - Fraudulent Sales Pitches!!!! They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. I specifically told the sales manager that I might not meet the 7 day cancellation by mail by the time I returned home on Friday being weekend, he gave me a number to call for cancellation by Saturday/Sunday which I did. In fact, sometimes all it takes for a scammer to wipe out your bank account is these upfront fees. 6. I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. we were scammed and then threatened with contract removal of items if we did not buy into the Sunset group real estate group (if they even have one is yet to be determined) last April we went to Tres Rios and at their highest end rooms the ceiling of the shower was covered with black mold. Sunset Group Class Action Lawsuits Avoid Timeshare Exit Company Scams Cancel Your Timeshare with a Trustworthy Company Summary Sunset Group, which also goes by Sunset Hotel Group and Sunset World, is a timeshare company with properties throughout Cancun and Riviera Maya in Mexico. But there is one site that seems to know where they are all the time, namely their collection agency, Resort Management International. Sunset Groups ratings and reviews reflect all of these issues and complaints. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. They have an office in Miami - which they do business from there. Same issues here, please let me know if you found solutions or atty, or any lawsuit. Sunset World Resorts & Vacation Experiences - Scam and fraud! Sunset has thus far refused to refund nearly six thousand U.S. dollars, and has turned our account over to their collection agency, RMI. In addition, recent customer reviews of Sunset Group say that they generally dont like this company and recommend staying away from its products altogether. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. We would alert against working with companies that have been known to scam individuals. 1. Mar 30, 2006. I got a kick out of the Bilingual such & such agency for consumer complaints that was staffed by Spanish-only speaking staffers; not too helpful given my pidgin Spanish. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. However, you may still be able to get out of your contract by exercising your rights as a consumer. The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. If there is an Action Lawsuit going on some one please contact me thank you. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. These lawsuits allege that the company uses deceptive sales practices, makes it difficult to cancel contracts, and misrepresented the terms of the timeshare agreement. - sunsetsales@sunset.com.mx. We achieve this by infusing our Core Values at the heart of each transaction and interaction with our Clients. Sunset Lounge lawsuit heads to court while venue continues to sit empty. The Better Business Bureau is a great way to check if a company is reputable. I am so furious right now AND IT SPOILS ALL THE 15 YEARS OF GOING TO SUNSET FISHERMEN! Submit a complaint and get your issue resolved. How To Write a Timeshare Rescission Letter? The plaintiff (or petitioner) notifies the defendant (or respondent) that they have started a court case against them by having them served with a complaint (or petition) and summons. They showed us 1 great looking room, but would not allow us to randomly select an empty room in the building to check. This website uses cookies to improve your experience while you navigate through the website. Mr. Muldowney agreed to help us facilitate our request to terminate our contract, but when we had arrived at the office later that afternoon, we were told by Jose Luis Hernandez that Mr. Muldowney was sick, and had left the office for the day. www.sunsetscam.com. While we were there they started to pressure us about meeting with them - since it was our first trip back - so they can tell us how much the value of our purchased had gone up. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in "bait and switch" tactics. I would be very interested in a class action lawsuit also. 4. Same happened to me in Playa del Carmen. We told them that we were there to relax and did not want any meeting. Now the Sunset Group threatens us with a collection agency and is attempting to ruin our credit. This category only includes cookies that ensures basic functionalities and security features of the website. I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. 2. I acknowledge that this consent may only be revoked by email notification to info@timeshareexitadvice.com. I want to thank all of you for your posts. Were happy to help in any way we can. Historical Court Records (more than 50 years old). I also almost got scam by Sunset World too . They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! this is a forum with more complaints made to royal elite: Salesperson promises that they can rent out their weeks for over 4 times the price of the maintenance fee. jeannette in Canada, refer to my post to CHELLE E28 RE: Article 99 of FEDERAL CONSUMER PROTECTION Mexico Our "VIP week" couldn't be booked at all. Possibly the attorney General also! I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. You can also try to sell your timeshare on your own. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. We also suggest never working with an organization without first having everything recorded in an official agreement. I also sent registered letters immediately just to be sure and cover all angles. Have not heard much and really do not want to deal with it, still burns me. In terms of why its so hard to locate a timeshare exit program, class action lawsuits are one cause. I am having the same issues with Sunset Properties bought in Nov should checked this sight out first! This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. (By the way when we returned to Fisherman's the next year, no improvements to the property were noticed) We paid our timeshare off and now just see the maintenance fees increasing every year. I got a call for a Jose Aguirre, who said he represented the Corporate Membership Services and the legal department. If youre researching timeshare exit companies, you should be aware that there are some red flags to look out for. If you are seeking to get out of Sunset Group timeshare, checking on their website and getting in touch with customer service is the first place youd want to start. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Walking Away From Timeshare Maintenance Fees - Is It Smart? We finally caved in and agreed to meet the last day that we were there. has a reference to a class action law suit filed in 2017 If someone offers you an amazing deal on a timeshare package or convinces you that you can save money on a particular service, theres a good chance that they are lying and are only trying to get money from you. Big lie. In a lawsuit filed in San Francisco Superior Court on Tuesday, the Mid-Sunset Neighborhood Association alleges that the project's developer, the Tenderloin Neighborhood Development Corp.,. I kept writing down there numbers and showing them how they provided no value compared to what we pay just by renting. I emailed the contract attorney that was at the meeting to inform him of our decision to cancel and if I sent an email was it legal and he said it was and there would not be a problem. They said they cannot do business via phone, fax, or email. Please don't fall for anything that has Royal Elite's name on it. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. Our mission is to help timeshare owners connect with the best timeshare cancellation company so we can eliminate scams in the timeshare industry. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . That really shakes them up. The presentation was very high-pressured and very distracting. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. Weigh the pros and cons carefully before making a decision. I then noticed this same lady signaling another worker to direct us to one of the many kiosk type desks set up in the airport lobby. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. Thank you for your time and if anyone has any further suggestion regarding how to solve this, please let me know. Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. These cookies will be stored in your browser only with your consent. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." While staying at the all-inclusive hotel we booked in cash only cost about $1000 for the whole week for the two of us. Membership in RCI is extra and you have to pay that yourself if you want to trade any of your time at another resort. www.sunsetscam.com The second most common complaint is that Sunset Group uses high-pressure sales tactics. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. So would I Earl. They refuse. Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. How to Get Rid of Hacienda Del Mar Timeshare? There are no reviews yet. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. I believe we should do something about it, as I understand Mexican regulations forbid the offering of gifts, free vacation certificates or any other promotion strategies without informing the consumer the specific purpose of the offer. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. They refused. Absolutely outraged! On 03/31/2021 ALEXIS MILLER filed a Personal Injury - Motor Vehicle lawsuit against SUNSET AUTOMOTIVE GROUP INC. 1. I insisted on reading a sample contract under the guise of, if I like it I'll sign. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. One of the main reasons people want to get rid of their Sunset Group timeshares is because of the high-pressure sales tactics used by the company. All information on this website should be used as educational material. The first was to continue with the upgrade - which we did not want. She added that the package is a great value, that it is transferable, and has no expiration date. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. Go figure. These specialized businesses are designed to help get you out of your contract, usually for a fee. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. How To Get Out of a Timeshare with Grandview Las Vegas? And after that, the sales agent called me and he said that their legal department will not issue a refund so I need to keep the contract. There are other, more reputable companies out there that can help you cancel your timeshare contract. There is equity in the "purchase". Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. It is part of the Sunset World Company. There have been a few lawsuits Sunset Group has been involved in. This scammers has to stop. Me and my mom were mislead and not they said our membership cancellation is not valid. They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. These companies specialize in helping people just like you get out of their timeshare contracts. About one year ago my husband and I had a phone call from a man who was selling a time share in Cancun. PRIVACY POLICY However since it was our last day there, when we got back the very next day I called to cancel the contract upgrade as was my right according to - THE EARLY TERMINATION OF THE CONTRACT paragraph in our contract. Hopefully one day their tactics will end, I meant they are professional scammers.
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