Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). Upon initial inspection it was discovered that your vehicle was lacking fluids and coolant. The second, and most recent, incident involves the 60m/60k mile extended bumper to bumper warranty I purchased with the truck. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and used car COLLINSVILLE IL Buick, GMC dealership. View All Lifted Trucks Loaner 2022 GMC Sierra 1500 Crew Cab Short Box 4-Wheel Drive SLT Sale Price $58,396 Total Savings Up To $8,191 Use our search function below or click the buttons of popular models to start your search! havent heard back from them guess they dont want However, your policy clearly states that excluded items from coverage are environmental damage caused by rust or corrosion, chemical damage, damage to chrome plated wheels, and failure resulting from wear and tear. It has been 2 days since I asked for the information and I still have no response from them. So idk if they didn't comprehend the what I was saying? We pick the car up and after a week the light came on and the dash bored went crazy light going off and on and the car cutting off. No car available for me now. It's nice, it's clean, it's well-lit, that's really the important things right there, said service technician Chad Brauss of his new work digs. Very helpful and friendly. Regardless of the compound of wheel, if the cause of the damage is from a chemical cleaner it would be considered outside influence and not "wear and tear" nor a warrantable item. Each time you have brought your vehicle in for service we have traced the route of the trouble code and performed repairs recommended by General Motors, utilizing GM certified technicians to complete all repairs. My mistake. Click the link in the email we sent to to verify your email address and activate your job alert. truck with the options I was looking for on the Laura Buick/GMC website. Show All. General Motors may cover the paint peeling depending on what is causing the paint to peel in the first place. They were supposed to fix a place on the car, but they went back on their word there. Yes 199. Please reach out to me via phone or email and I am happy to review this matter further in an attempt to cover your repairs. We specialize in lifted trucks and superior service. I bought a new 2019 Sierra in Oct. on 2019. approved for the Colorado through CarGurus Dan However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. All.i ask don't let me waste my time to fix something that a dealership worker gets paid by the hour to do. I was given the information to get a prorated refunded I feel I should be given a full refund based on misleading information given at the time of the purchase. Come see why we are the #1 Volume Buick GMC. Part of the front lot at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Submitting a response indicates a willingness to work with customers to make things right. The policy covers paintless dent repair, windshield repair, key replacement, and tire and wheel protection. This profile is powered by Birdeye. Automatic 557 Continuous 2 Manual 6. I feel this warranty they sell is advertised with false information because is says they will cover cosmetic damage to the surface that alters the normal appearance of the wheel but then deny the claim saying its wear and tear. Please let me know if you have any further questions or if we can be of further assistance. BBB is here to help. While we as a dealership cannot control what General Motors will warranty in conjunction with a recall, I do understand your frustration and concerns. Please let us know when you would like to have to coordinate the touch-up repair and we are happy to accommodate your schedule in doing so. Per our last conversation, it is likely that the independent shop that removed the plug may have damaged it. The warranty repair was approved by warranty company but the wheel company they used said they couldnt repair the rims. After reviewing your past year of repair history with our service center, it is apparent that your vehicle has numerous problems that are triggering check engine lights at intermittent times. away) (618) 803-4225 | Confirm Availability Video Walkaround It is very atypical for a wheel as pictured in the images shared with us to have any type of cosmetic issue caused by a material defect. BBB Business Profiles are subject to change at any time. Glen Carbon residents Susan and Stephen Hagopian are repeat customers who stopped by last week to look at the 2013 Buick Arcadia to potentially replace their old model. I got extended coverage for my 15 highcountry duramax through the dealership. I was told by **** ******* to follow the instructions on Laura Buicks GMC website to cancel the warranty and get a partial refund. Seriously underwater., Arch Madness: 2023 MVC Basketball Tournament bracket, schedule, game times, TV info, St. Louis man charged in quadruple fatal crash; police say he ran off with his license plate, Centene expects to lose millions of Medicaid customers beginning in April, Neman: Missouri womans saga of trying to find common sense at Walmart, I can still hear the roaring of the engine, says father of teen maimed in downtown St. Louis. The other items recommended were not since you did not authorize or pay for the additional repairs needed. Only 577.00 covered by extended warranty. Note that complaint text that is displayed might not represent all complaints filed with BBB. See details. This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. But the elder Anderson said the main reason the dealership has done well has nothing to do with the new things going on. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. I canceled a wheel protection warranty on 11-23-2021. Rolla, Farmington, and Chesterfield, MO Chevrolet, Buick, and GMC customers can visit us to check out our wide inventory of vehicles. Not all accidents requiring a tow constitute a major accident. BBB Business Profiles may not be reproduced for sales or promotional purposes. Skip to content. away) (618) 803-4225 | Confirm Availability Video Walkaround Test Drive Delivery GOOD PRICE Newly Listed Used 2010 Chevrolet Traverse LTZ License Plate Bracket, Front Mounting Pkg 9,995 85,530 miles 17 City / 24 Highway Laura Buick GMC, Inc. (1.43 mi. One Owner. You can unsubscribe from these emails at any time. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. Please contact me at your convenience and we can help resolve your concerns. Laura Buick-GMC Headquarters 903 N Bluff Road Collinsville, Illinois62234 (618) 623-4768 Driving Directions Laura Buick-GMC Summary ABOUT Overview Laura Buick-GMC's headquarters is located in Collinsville, Illinois, USA 62234. He's one of the new salespeople hired on since the expansion. | Learn more about Laura Waller's work experience, education . Let me see if there is any possibility that they may goodwill a replacement dashboard. Dealership did not disclose vehicle being in an accident that involved being towed prior to purchasing. Called and asked to bring in-inspected and advised that over 3000.00 worth of work needed. We have been family-owned and operated since 1975 and are proud to serve as your COLUMBIA, IL Buick and GMC dealer for 42 years! Dominate search results. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. Glen has been part of the Georgian team since 2000 and has a combined 30 years in the Automotive industry. So every time I get in my truck Im reminded of the day I took my truck to Laura Buick to get what should have been a simple part change. What's really unique is you can see Jack here. This dealership has told me one lie after the other. They were helpful and friendly. laura buick gmc. Something old and something new help Collinsville car dealership sales soar. Both should provide you with peace of mind that your vehicle is in sound operating condition. However, once a sale is completed our vehicles are removed from our website in real time. And it's all added up to the family-owned dealership earning the fifth spot in the country for GMC pick-up and SUV sales for the month of January. Along with the truck I purchased a. They use *** and getting some work done I check with *** to let them know of a possible claim before going to shop and they tell me dealership sold me a extended coverage cover only by gas powered heavy duty and that the extended Coverage doesn't not cover Diesels and was told when I bought the coverage it did. Customers can feel that when you walk in. Very willing to work with you and help you find the right vehicle. I am opening up a case with General Motors and sharing your feedback with them. 9 complaints closed in the last 12 months. After finding the 2016 GMC Sierra truck with the options I was looking for on the Laura Buick/GMC website. in 16 reviews, I actually flew into St Louis from Atlanta and drove my new Canyon home. in 6 reviews, I bought a truck from Dave Pusa at Laura GMC and it was probably the best experience I think I could have had. in 9 reviews. Rick DeStefane President-CEO-Owner of Reliant Care . Bought a used 2015 GMC Sierra Denali from the business. International Association of Better Business Bureaus. . 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Search more new GMC vehicles for sale here at Laura Buick GMC. A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. Dear ****** Thank you for bringing your concern to our attention. Customer service online and in person were amazing and very friendly. I'm glad I didn't buy a 2022 heavy duty friend have the same issue I'm having 5k miles vs 150k diesel is a diesel my 2000 f350 400k miles no problem runs like champ. Well guide you through the process. Your job seeking activity is only visible to you. Then come to our Buick, GMC and Chevy dealership near Festus, MO, and explore the new Buick inventory! We analyze millions of used cars daily. Brian Hockett . Transmission. The dealership would not honor the peeling paint repairs and classified it as road debris damage. The new showroom at the Laura Buick-GMC dealership. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. As a matter of policy, BBB does not endorse any product, service or business. Suggest edits BIRDEYE FOR BUSINESSES This profile is powered by Birdeye. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd, Collinsville, IL - Yelp Restaurants Auto Services Laura Buick GMC 120 reviews Claimed Tires, Car Dealers, Used Car Dealers Closed 8:30 AM - 6:00 PM See hours Write a review Add photo Share Save Photos & videos See all 24 photos Add photo Services Offered Verified by Business The items you authorized and paid for were completed. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Great service. So no Im not happy and will not be any time I drive my GMC truck that rattles. When my payment statement arrived I noticed extra money besides the wheel warranty was credited towards the balance. His father will be here. Unfortunately the truck was sold. There is a new drive-in service area and five bays have been added to the service garage. . When you inquire online nobody contacts you. Quality Buick GMC Cadillac - 165 listings. Referrals increase your chances of interviewing at Orveon Global by 2x. They can feel the good vibes, see people hustling and running around. You do benefit from the road hazard portion of the tire and wheel protection, along with the 3 other components of the warranty you purchased. The new entrance at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. WINAR.MI) (1303_60350), Pharmaceutical Sales Customer Engagement, Shreveport N LA, Jefe de proyectos de infraestructura y servicios tecnolgicos con Certificacin ITIL, Director Regulatory Medical Writer (home-based UK, Iceland, Germany or Switzerland), Assistant Manager, Operations | Keystone Fashion Mall (perm role), Stage consulente applicativo soluzioni enterprise Microsoft Dynamics 365 (1303_58116), See who Orveon Global has hired for this role, Strong experience in artistry, ideally with a qualification, Commercially aware with retail experience, Ability to communicate effectively with Area Manager on business performance, Excellent communicator and can work both in solo and as part of a team, Ability to use Social media to drive customer recruitment.
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